LovePicker Support | Contact for 24K Gold Rose Gift Orders

Q: When will I get a response?

Most messages are answered within 1 business day . During holidays or peak seasons, it might take a bit longer—but we always respond with care.

Q: Can I update or cancel my order?

Yes — if your order hasn't shipped yet. Please contact us as soon as possible with your order number, and we'll do our best to help.

Q: I made a mistake in my address or engraving. Can I fix it?

Of course! Call us between 12–7 PM PST at (323) 531-5683 or text us ASAP — this is the fastest way to reach us. Please include your order number and the correct details so we can update it before your order ships.

Q: Where is LovePicker based?

We’re proudly based in Los Angeles, California , where each rose is lovingly packaged and shipped with care.

Q: I have another question — what should I do?

We’re here to help! Feel free to reach out via email, text, or the chat box on our website. A real human from our small, passionate team will get back to you shortly.

We are here to answer any questions you may have.

We are here to answer any questions you may have. We operate in an industry built on trust. This can only be accomplished through communication and proper support.

Email isn’t our preferred method of communication.

Please call us, leave us a voicemail or send a TEXT/WhatsApp to +1 323-531-5683. If you’d like us to call you back, just let us know a good time and the best number to reach you. Alternatively, you can also request a callback by sending us an email.

Reach out to us and we'll respond as soon as we can.

Email: TheLovePicker@gmail.com

Mailing Address: Love Picker Inc

21534 Devonshire St Suite #I PMB 1055

Chatsworth, CA 91311-3030

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Got❓📲 +1 323-531-5683

I don’t ghost (promise) 👻 ~Viktoriia

Frequently Asked Questions

When will I get a response?

Most messages are answered within 1 business day. During holidays or peak seasons, it might take a bit longer—but we always respond with care.

Can I update or cancel my order?

Yes — if your order hasn't shipped yet. Please contact us as soon as possible with your order number, and we'll do our best to help.

I made a mistake in my address or engraving. Can I fix it?

Of course! Call us between 12–7 PM PST at (323) 531-5683 or text us ASAP — this is the fastest way to reach us. Please include your order number and the correct details so we can update it before your order ships.

Where is LovePicker based?

We’re proudly based in Los Angeles, California, where each rose is lovingly packaged and shipped with care.

I have another question — what should I do?

We’re here to help! Feel free to reach out via email, text, or the chat box on our website. A real human from our small, passionate team will get back to you shortly.

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