Terms of service
Effective Date: 6/1/2025
URL: Lovepicker.com/policies/terms-of-service
Agreement to Terms
By accessing and using our website or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
About Our Business
We are a California-based business specializing in handcrafted metal roses and related decorative items. Our products are sold through our website for delivery worldwide.
Use of Website
Permitted Use
You may use our website to:
- Browse and purchase our products
- Create an account for faster checkout (coming soon...)
- Access customer support
- Share our content on social media
Prohibited Use
You may not:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Upload viruses or malicious code
- Harass other users or our staff
- Scrape or copy our content without permission
- Use automated tools to access our website
Product Information
Accuracy
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that all information is completely accurate or error-free.
Availability
Product availability is subject to change without notice. We reserve the right to discontinue products at any time.
Custom Orders
Custom and personalized items are made to order and may have longer processing times. Custom orders cannot be cancelled once production begins.
Orders and Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
Pricing
Prices are listed in USD and are subject to change without notice. The price charged will be the price displayed at the time of order.
Payment
We accept major credit cards and other payment methods as displayed at checkout. Payment is due at the time of order.
Order Confirmation
You will receive an email confirmation once your order is placed and another when it ships.
Shipping and Delivery
Shipping Methods
We offer various shipping options as displayed at checkout. Delivery times are estimates and not guarantees.
Risk of Loss
Risk of loss transfers to you upon delivery to the shipping address you provide.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Intellectual Property
Our Rights
All content on our website, including text, images, logos, and designs, is protected by copyright and trademark law. You may not use our intellectual property without written permission.
Your Content
By submitting reviews, comments, or other content, you grant us a non-exclusive right to use and display such content.
Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the purchase price of the product
- We are not liable for indirect, incidental, or consequential damages
- We do not warrant that our website will be uninterrupted or error-free
Disclaimers
Product Warranties
Our products come with limited warranties as described in our return policy. We disclaim all other warranties, express or implied.
Website Use
Our website is provided "as is" without warranties of any kind.
Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our website or violation of these terms.
Dispute Resolution
Governing Law
These terms are governed by California law, without regard to conflict of law principles.
Dispute Process
Before filing any lawsuit, you agree to contact us to attempt to resolve the dispute informally.
Arbitration
Any disputes that cannot be resolved informally may be subject to binding arbitration in California.
Account Terms
Account Creation
You are responsible for maintaining the confidentiality of your account credentials.
Account Termination
We reserve the right to terminate accounts that violate these terms or for any other reason.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us by email:
- Email: TheLovePicker@gmail.com
- Subject Line: [Re: Questions about the Terms of Service]
- Business Address: Will be updated shortly - company is in the process of moving between states
These terms are designed to comply with applicable laws and protect both our business and our customers.